Terms of Service

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable in your country or region.

You agree not to use our website or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

We reserve the right to refuse service, cancel orders, or restrict access where we reasonably believe there has been misuse, fraud, violation of these Terms, or other unlawful activity.

We make reasonable efforts to display product descriptions, images, specifications, colors, and other information accurately.

However, actual product colors or appearance may vary slightly due to screen settings, photography, lighting, manufacturing variations, or other factors.

We reserve the right to:

• Modify or discontinue products or services
• Change product specifications where reasonably necessary
• Limit quantities available for purchase
• Refuse or cancel orders where appropriate
• Update prices without prior notice

Product availability is subject to stock and may vary by location.

All prices displayed on the website are shown in the applicable currency indicated at checkout.

Prices may change at any time without prior notice. However, confirmed orders will generally be charged according to the price displayed when the order was placed, unless there is an obvious pricing or technical error.

You agree to provide current, complete, and accurate billing and payment information.

We may use third-party payment processors to securely process transactions. Loveaera does not necessarily store your complete payment card information.

Loveaera may accept orders from customers in multiple countries.

International customers may be responsible for additional charges, including:

• Customs duties
• Import taxes
• VAT or local sales taxes
• Brokerage fees
• Customs clearance fees
• Other charges imposed by local authorities

Unless specifically stated otherwise, these charges are not included in the product or shipping price and are the responsibility of the customer.

International shipping availability may vary by country or region.

Receiving an order confirmation does not always mean that the order has been finally accepted.

We reserve the right to cancel or refuse an order due to circumstances including:

• Product unavailability
• Incorrect pricing or product information
• Payment authorization failure
• Suspected fraudulent activity
• Shipping restrictions
• Errors in customer information
• Legal or regulatory restrictions

If payment has already been collected for an order we cannot fulfill, the applicable amount will be refunded.

Estimated shipping and delivery times are provided for convenience and are not guaranteed unless explicitly stated.

Delivery may be affected by circumstances outside our reasonable control, including:

• Customs processing
• Courier delays
• Weather conditions
• Public holidays
• International transportation disruptions
• Incorrect delivery information
• Remote delivery locations

Customers are responsible for providing complete and accurate shipping information.

Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy.

By placing an order, you agree to review and comply with the conditions stated in that policy.

Mandatory consumer rights provided under applicable local laws remain unaffected.

All website content, including but not limited to:

• Logos
• Brand names
• Product images
• Graphics
• Website design
• Videos
• Written content
• Product descriptions
• Icons
• Marketing materials

may be owned by or licensed to Loveaera and may be protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, commercially exploit, or create derivative works from our content without prior written permission.

Where our website allows customers to create accounts, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for activity carried out through your account unless unauthorized activity occurs through no fault of your own.

Please notify us promptly if you suspect unauthorized access to your account.

You may not use our website:

• For unlawful or fraudulent purposes
• To violate intellectual property rights
• To submit false or misleading information
• To transmit viruses, malware, or malicious code
• To attempt unauthorized access to our systems
• To scrape or collect data without authorization
• To interfere with website security or functionality
• To impersonate another person or organization
• To conduct abusive or harmful activity

Violation of these restrictions may result in termination of access to our services.

Our website may contain links to or integrations with third-party services, including payment providers, logistics companies, social media platforms, and other external websites.

We are not responsible for the availability, content, privacy practices, products, or services of independent third parties.

Your use of third-party services may also be subject to their own terms and policies.

If you submit reviews, photographs, feedback, comments, or other content to Loveaera, you confirm that you have the necessary rights to submit that content.

You must not submit unlawful, defamatory, misleading, abusive, infringing, or inappropriate material.

Where legally permitted, you grant Loveaera permission to use submitted reviews or content for website, promotional, and marketing purposes.

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, shipping charges, or other information.

We reserve the right to correct errors, update information, or cancel affected orders where legally permitted.

We aim to provide reliable products and services, but we do not guarantee that the website will always operate without interruption, delays, technical errors, or security issues.

To the maximum extent permitted by applicable law, our website and services are provided on an “as available” basis.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

To the maximum extent permitted by applicable law, Loveaera will not be liable for indirect, incidental, special, consequential, or similar losses resulting from use of our website, products, or services.

Our liability will remain subject to any mandatory consumer protection laws applicable in the customer's jurisdiction.

To the extent permitted by law, you agree to indemnify and hold Loveaera harmless from claims, losses, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of third-party rights.

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as necessary to provide our services, process orders, complete payments, arrange delivery, prevent fraud, and comply with legal obligations.

We may update these Terms of Service periodically to reflect changes to our services, business practices, technology, or legal requirements.

The latest version will be published on our website.

Continued use of our website after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to remain effective.

These Terms will be governed by the laws applicable to the business operating Loveaera, subject to mandatory consumer protection rights that may apply in the customer's country or region.

Nothing in these Terms prevents customers from exercising rights that cannot legally be waived under applicable consumer law.

For questions regarding these Terms of Service, please contact:

Loveaera

Email: hello@loveaera.com